Your privacy matters.

1. Information we collect

We may collect the following information when you use our website or services:

• Your name and contact details, including your email address and phone number.
• Vehicle and fleet information, such as make, model and registration number, where you provide it.
• Business, site and service requirements that you include in an enquiry.
• Technical information, such as your IP address and requests recorded by our web server.

2. How we use your information

We use your information:

• To provide and manage our cleaning services.
• To communicate with you about your enquiry or booking and provide customer support.
• To improve our website and services based on user feedback.

3. Data sharing

We do not share your personal data with third parties unless it is required to provide our services, we are legally obliged to share it (for example, following a court order), or you have given explicit consent.

4. Cookies and website preferences

This website uses a strictly necessary session cookie to support secure enquiry forms. It does not use analytics or advertising cookies.

If you change the website's theme or motion setting, your choice is stored locally in your browser so the site can remember your preference. These preferences are not used to track you across websites. If you have not chosen a theme, the website follows your device's light or dark appearance setting.

If you choose “Save draft on this device”, the enquiry details you have entered are stored in this browser. Drafts are available to restore for 7 days and are removed when you next open the enquiry page after expiry, when you delete the draft, or after a successful enquiry submission. Saving a draft does not send it to SBC. Your privacy acknowledgement is not saved with the draft.

You can manage cookies and local website data through your browser settings. Blocking necessary cookies may prevent the enquiry form from working correctly.

5. Data security

We are committed to keeping your information secure. We use suitable physical, electronic and managerial procedures to safeguard the information we collect online.

6. Your rights

You have rights regarding your personal information, including:

• The right to access the data we hold about you.
• The right to request corrections to inaccurate information.
• The right to request deletion of your data under certain conditions.
• The right to withdraw consent for processing based on your consent.

Contact us using the details below if you wish to make a request.

7. Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

8. Contact us

If you have questions about this policy or how we handle your personal information, email info@sbcfleetcleaning.co.uk or contact our team.